Mango - QHSE Compliance Software

Improvement & Non Conformance Management Software Made Simple

Making it quicker and easier to capture, investigate, understand and close out improvements and non conformances is simple using Mango's QHSE Compliance software on Web or Mobile App
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Mango QHSEfor Improvements, non-conformances and customer complaints

Saving Time with Improvements, complaints and Non-Conformances

Here are just a few examples of how Mango makes reporting and investigation process of Non Confomrnaces, complaints and improvement ideas easier to use, saving you time and frustration.
Improvement Register
Improvement Register
Mango automatically creates your live improvement / Non-conformance / complaints register for you updating every time someone logs a new issue or updates the system when action is taken to close one out.
Cost of Quality
Cost of Quality
Easily capture and report the real cost of quality for non-conformances and custmer complaints by selecting the quality products, resources and time involved in solving the issue from the inbuilt calculator.
Administration Controls
Administration Controls
Creating a robust process is critical, the improvements co-ordinator has the final say on whether a corrective and preventative actions or improvement is really enough to truly close out the issue or if more work is needed.
Build customer & supplier histories
Build customer & supplier histories
Automatically build a history of non-conformances, complaints or imporvement actions linked to customers, suppliers or equipment to provide an instand overview of historical performance.
Manage Auditing Findings
Manage Auditing Findings
Capture any Non Conformances from audits (which can be done directly from within the audit!) to ensure that audit findings are never forgotten and are properly closed out meaning that they actually add real value to your organisation.
Reporting & Charting
Reporting & Charting
The simple report and chart builders allow you to create any report you need and best of all, they are all ways up to date with the latest information.
Say goodbye spreadsheets!

Do more in less time with Improvements

Say good bye to all the spreadhseets and seperate systems. With Mango's Improvements module you can do a whole lot more than just keep a record of Non-Conformances, complaints or suggestions.
Capture, investigate and complete complaints, improvements or Non Conformances real time and automatically build your register.
Attach photos to the Improvement, non-conformance or customer complaint to add more context to the investigation.
With the user-configurable workflow system you can report, record and investigate everything in a way that works for you
Easily Identify the trends within your improvement or Non-conformance data allowing you to take action to reduce the occurrences and close training gaps.
Keep track of the status of all investigations to ensure things don't get held up or forgotten with automatic alerts and esculations.
Automatically link Improvements or non-conformances to audits carried out within Mango to manage the audit findings and ensure close out.
Capture and report cost of quality by tracking the costs linked to non-conformances or complaints.
Assign multiple investigators to any Non-conformance or customer complaint and Mango will notify them automatically.
Create the reports you need with the inbuilt extensive report writer or chart creator to let you report on anything in the system.
Automatically alert key personnel when specific types of improvement, non-conformance or customer complaint occur such as Senior Managers or Directors.
Create linked items such as Environmental Incidents, Risks, Improvements, Non Conformances or Maintenance Requests as part of the investigation.
Identify trends for equipment with high instances of non-conformances by automatically linking  to equipment profiles.

Improvements and Non-Conformances on the Free Mobile App

Every one of your employees gets full access to our fully integrated mobile app meaning you can capture and action your improvements, non-conformances or complaints where ever they happen.
Recording Improvements & Non-Conformances
Recording Improvements & Non-Conformances
Report and manage improvements, non-conformances and complaints on the go. No more filling in paper forms to take back to the desk, do it live on the app.
Add Images
Add Images
Capturing images directly from the App or from your phone gallery to add more details to your report.
Add Comments
Add Comments
Easily add comments to investigations via the app to provide more details or clarifications as part of the investigations.
Works on Android & IOS

Easily Meet all your ISO Standards requirements

Use the Improvements module in Mango to help you meet the following ISO Management System and compliance system requirements.
ISO 9001
Clauses 8.5, 8.7, 9.1.3 & 10.2
ISO 45001
Clauses 10, 10.3
ISO 13485
Clauses 7.2, 7.3, 7.4, 8.2, 8.5
ISO 22001
Clause 8.5
ISO 14001
Clauses 10.2
AS 9100
Clauses 8.5, 8.7, 9.1.3 & 10.2
ISO 27001
Clauses 10, 10.2
ISM Code
Sections 9

See Mango In Action

With the Mango Improvements module creating an ISO Management System that people will actively use, supports all of your ISO system  and contributes to the business is easier than you think.
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What People Are Saying About Mango

Don't just take our word about how great Mango is, here is the feedback from some of our users.
If you want to check out more independent feedback on how great Mango is head to to hear what others think or you can check out a range of case studies here direct from the end users.

See Mango In Action

Make a booking now to see how simple it is to integrate your systems, reduce paperwork, save time and be compliant.
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