So you have done the hard work, you have figured out what your real Core values are, you are clear on your permission to play values and you also have a couple of aspirational values that you are going to build a plan to embed these into your organisation. You are all set, let's get the posters made & framed! Frame them, Don't Frame them.. Not ...

People never seem to pay attention or understand what's being said, why do I have to keep repeating myself? We have said that our culture is X or that our priority is Y it was perfectly clear! I hear this time and again from leaders at all levels in organisations so often I'm losing count. Frequently it's backed up with I've told people this, we me...

I have a question for you to think about this week. How often have you had a conversation with a colleague, a staff member or perhaps even your partner where you left feeling sure they knew what to do, what you wanted, what was expected yet that's not how they felt? Let me ask it another way, how often do you feel frustrated because something wasn'...