It's been a busy time of it of late balancing commitments at work and at home. Between on-boarding some really exciting new clients, working with our existing clients on some really interesting challenges, of course the obligatory paperwork elements and developing a great new Lean Administration workshop as well it's all go. Then of course there is...

You have just noticed that people all around you are making changes to things, they keep tweaking and tweaking them to get "improvement" but they are moving away from what's written down on the paperwork, yes if you standardised the bolts to one size it would be quicker but that's not the point you have rules! We understand, the last thing you want...

Recently I was talking to a group of people (all from different organisations) about Standard Work. That is when organisations have a method of doing things, just one method, everyone does it the same way so you can get repeatable results. However, the important thing about these standard work routines or practices is that they do have to change ov...